Storytelling: The Unexplored Tool in an Executive's Arsenal
Debbie Morrison • August 9, 2023

If you've ever listened to someone talk and found yourself captivated by the story, you understand the deep-rooted power of storytelling. This innate ability to captivate, inspire, and transform is not merely reserved for poets, authors, or filmmakers. As an executive, you can harness this age-old art to inspire and engage both your employees and your customers.


The reality is, the corporate world is evolving. A linear, fact-based approach to communication, while important, is no longer enough. We often think of storytelling as an art, separated from the rigours of business. But what if we understood storytelling as not just art, but as a strategic tool?


A
study from Stanford found that statistics combined with stories have a retention rate of 65-70%, compared to 5-10% for stats alone. That's a monumental difference. We remember stories, we're wired that way. So, when it comes to getting your message across, why not use the medium most suited to the human brain?


The Science Behind the Story

Neuroscientists have found that when we hear stories, our brain releases oxytocin – a hormone associated with empathy and connection. This doesn’t happen with just pure data. Stories allow your audience, whether it's an employee or a customer, to see themselves in the narrative, establishing a deeper emotional connection.


Moreover, according to
Harvard Business Review, stories stimulate the brain in a way that turns listeners not just into information receivers, but also into participants. They live the story. This engenders a deeper level of engagement than mere presentations or spreadsheets could ever achieve.


Tangible Examples in the Business World

Let’s delve into some real-world examples. Consider Apple’s narrative around “Think Different”. It’s not just about computers or gadgets; it's about challenging the status quo and being unique. Apple doesn’t just sell products; they sell a story of innovation and standing out. This narrative has resonated deeply with both their employees and consumers.


Similarly, Elon Musk often paints a story of a sustainable future. When he talks about Tesla or SpaceX, he isn’t just talking about cars or rockets; he’s narrating a tale of humanity's quest for survival and progress. His employees aren't just working for a paycheck; they're part of an epic narrative to better the world.


Crafting Your Narrative

As an executive, you’re not just a manager; you're a leader. Leadership requires inspiration, and what better way to inspire than through storytelling? Here are some steps to help:



  • Find Your Core Message: What do you stand for? What does your company stand for? This isn’t about your product; it's about your purpose.
  • Be Authentic: People can spot a manufactured story a mile away. Your narrative should resonate with truth and genuineness. It’s okay to show vulnerability; it makes your story relatable.
  • Incorporate Real-life Examples: Instead of just presenting data, incorporate anecdotes. Did your product change someone’s life? Share that story. It will resonate far more than just sales figures.
  • Engage & Involve: Make your employees and customers part of the narrative. Highlight their stories. By doing this, they aren’t just passive listeners; they're active participants.


The Transformative Power of Story

Remember, as an executive, your role isn't just to manage processes but to lead people. And people, since time immemorial, have been moved by stories. If the facts and figures are the bones of your business, the story is its soul.


In a world drowning in data, a compelling narrative can cut through the noise, forging deeper connections and driving unparalleled engagement. Embrace the power of storytelling and watch as it not only enhances your brand but also turns your employees into passionate advocates and your customers into loyal followers.


A woman is holding two bottles of cosmetics in her hands.
By John Elliott April 21, 2025
Australia’s health, wellness, and supplements sector isn’t just growing. It’s exploding. From functional drinks to adaptogenic gummies, wellness brands have gone from niche to mainstream in record time. The industry is now worth over $5.6 billion, up from $4.7 billion in 2020 — a 19% growth in just three years. IBISWorld projects continued expansion with a CAGR of 5.3% through 2028. But behind the glossy packaging and influencer campaigns, something else is happening: the regulators have arrived. And most wellness brands? They’re underprepared. From Trend to Target The boom brought founders, fitness coaches, nutritionists, and marketing entrepreneurs into the supplement space. What many built was impressive. But what most forgot was how fast wellness moves from enthusiasm to enforcement. With more than 40 infringement notices and administrative sanctions in Q1 alone, the Therapeutic Goods Administration (TGA) strengthened enforcement of the Therapeutic Goods Advertising Code in early 2024. Prominent companies were named in public. Soon after, the ACCC revised its guidelines for influencer marketing disclosures and launched a campaign against the use of pseudoscientific terminology in product marketing. TGA head Professor Anthony Lawler noted in March 2024: “We’re seeing an unacceptably high level of non-compliance, particularly around unsubstantiated therapeutic claims.” In short: credibility is the new battleground. Why Sales-First Leadership is Failing Too many brands are still led by executives whose playbooks were built on community engagement, retail hustle, and Instagram fluency. That got them early traction. But it won’t keep them compliant — or protect them from an investor exodus when the lawsuits begin. The biggest risks now are not formulation errors. They’re: Claims breaches Compliance negligence Advertising missteps Unqualified health endorsements Reputational collapse through regulatory exposure And these aren’t theoretical. The TGA pulled 197 listed medicines from the market in 2023 alone — a 42% increase on the previous year — due to non-compliant claims or sponsor breaches. What the Next Wellness Leader Looks Like This is where many boards and founders face a difficult transition. The next generation of leadership in wellness isn’t defined by hustle. It’s defined by: Deep regulatory fluency Cross-functional commercial leadership (eComm, retail, pharma, FMCG) Reputation management under pressure Ability to scale with scrutiny, not just speed The leadership profiles now needed aren’t coming out of marketing agencies — they’re coming out of pharmaceuticals, healthtech, and functional food. They’ve sat on regulatory committees. They’ve built compliance-first commercial strategies. They understand how to win trust, not just impressions. Yes, this might feel like a shift away from the founder-led energy that made these brands exciting. But it’s not about slowing down. It’s about making sure you’re still standing when the music stops. Where the Gaps Are The underlying problem isn’t just non-compliance. It's immaturity in structural leadership. The majority of wellness brands haven't developed: An accountable governance structure; a scalable compliance architecture; a risk-aware marketing culture; and any significant succession planning beyond the founder. In fact, a 2023 survey by Complementary Medicines Australia found that only 22% of wellness businesses had dedicated compliance leadership at executive level, and just 14% had formal succession plans in place. This isn’t sustainable — not at scale, and certainly not under scrutiny. Final Thought The wellness boom isn’t over. But the rules have changed. Rapid growth is no longer enough. The brands that win from here will be those with: A compliance culture baked in Leadership teams built for complexity A board that sees regulation not as a barrier, but a brand advantage Those who don’t? They could be one audit away from crisis.
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By John Elliott April 17, 2025
Australia’s meat sector is facing a leadership vacuum. Explore the hidden crisis behind staffing, succession, and ESG risk in food manufacturing.