Why Your Perfect Candidate Might Not Be the Best Leader: The Importance of Personality Traits in Business
John Elliott • May 02, 2023

As the business world becomes more competitive, finding the right leaders to guide your organisation through times of uncertainty can be a challenging task. In the business world, it is common for executives to focus their attention on a candidate's experience when filling leadership roles. However, this emphasis on experience is a myth that needs to be debunked. Personality traits play a critical role in determining the success of business leadership. 


Many companies prioritise experience when it comes to selecting their executives. However, recent studies show that personality traits are a more accurate predictor of success in leadership roles than experience alone. In this article, we discuss the personality traits that executives should look for in future leaders and explore why candidates that look perfect on paper are not necessarily the best leaders.



The Importance of Personality Traits in Business Leadership

When it comes to business leadership, personality traits are key to success. In fact, according to a study by Hogan Assessments, a leading personality assessment company, personality is the most important factor in determining whether someone will be successful in a leadership role. This is because personality traits such as emotional intelligence, adaptability, and integrity are critical to effective leadership.


Emotional intelligence, in particular, is a crucial personality trait for leaders. It involves the ability to recognize and manage one's own emotions and the emotions of others. Leaders who possess high emotional intelligence are more effective at communicating, collaborating, and resolving conflicts. They are also better at inspiring and motivating their teams. In fact, according to a study conducted by Korn Ferry, executives with high emotional intelligence (EI) generate significantly higher business results than those with lower EI. The study found that companies with higher EI leaders had 13% higher annual revenue than those with lower EI leaders. Additionally, companies with higher EI leaders had 50% higher levels of employee engagement and were 22% more likely to have lower employee turnover rates. These results indicate that leaders with high EI not only have a positive impact on the bottom line but also on the overall performance and culture of the organisation.


The Flawed Assumption of Perfect Candidates

Despite the importance of personality traits in leadership, many companies still prioritise experience when selecting their executives. They look for candidates who have the right credentials, education, and work history, assuming that these qualifications are enough to ensure success in the role.


However, this approach is flawed. The truth is that experience alone does not guarantee success in a leadership role. In fact, research shows that leaders who are high in certain personality traits but lack experience can be just as successful as those with more experience.


One reason for this is that experience can be limiting. Leaders who have spent their entire careers in a particular industry or role may struggle to adapt to new challenges and opportunities. They may be more set in their ways and less open to new ideas and approaches. 


Consider the case of Elizabeth Holmes, the former CEO of Theranos, a medical testing company that collapsed amid fraud allegations. Holmes was a highly educated and accomplished executive, with degrees from Stanford University and a successful company that garnered significant media attention. However, her personality traits, including overconfidence and a lack of transparency, were ultimately responsible for the downfall of her company.


Perhaps controversial, Steve Jobs, the co-founder and former CEO of Apple Inc. is an example of a leader whose single-minded focus and strong personality traits compensated for a lack of business experience. Jobs had a tumultuous career, with significant setbacks and challenges along the way. However, his personality traits, including his creativity, passion, and vision, were critical to his success as a leader. Jobs' leadership style was undeniably unconventional, but it was effective in creating an innovative culture and driving the company's growth.


Whilst these examples might point to the extremes, they do serve to highlight the point that more than experience alone is needed to determine a candidate's potential for effective leadership. It’s another reason why the perfect candidate is a myth. It's simply impossible to predict how someone will perform in a leadership role based on their past experience alone. A candidate may have all the right qualifications on paper but may not possess the personality traits needed to be an effective leader. 


Instead, executives should consider a candidate's personality traits and how they align with the organisation's culture and values.



Key Personality Traits to Look for in Executive Leaders

So, what personality traits should executives look for when selecting their leaders? There are several traits that are critical for effective leadership, including:


Emotional Intelligence

Emotional intelligence (EI) is the ability to understand and manage one's emotions and those of others. Leaders with high EI are better able to connect with their team members, understand their perspectives, and inspire them to achieve their goals. Research has shown that EI is a strong predictor of leadership effectiveness, and executives should prioritise this trait when selecting their leaders.


Integrity

Integrity is another key personality trait for leaders. Leaders who are honest, ethical, and transparent inspire trust and loyalty among their teams. They are also more likely to make decisions that are in the best interests of the company and its stakeholders. In fact, a study by the Institute of Business Ethics found that companies with a strong ethical culture outperformed their peers by 10.6%.


Resilience

The ability to bounce back from setbacks and challenges is vital in today's business arena. Leaders who are resilient are better equipped to handle stress, navigate change, and inspire their team members to do the same. Resilient leaders can also maintain a positive attitude in the face of adversity, which can be a powerful motivator for their teams.


Empathy

Empathy is the ability to understand and share the feelings of others. Leaders who are empathetic are better able to connect with their team members on a personal level, which can foster loyalty, motivation, and engagement. Empathetic leaders also tend to be better at conflict resolution and problem-solving, as they are more likely to consider multiple perspectives and find creative solutions that benefit everyone.


Adaptability

Another important personality trait for leaders is adaptability. In today's fast-paced business world, leaders need to be able to adapt quickly to changes in the marketplace and the industry. They need to be able to pivot their strategies when necessary and make tough decisions under pressure. Leaders who are adaptable are better equipped to navigate uncertainty and lead their teams through change.


Vision

Vision is the ability to see the big picture and articulate a compelling future for the organisation. Leaders with a strong vision are better able to inspire their team members and align them around a shared purpose. A clear and compelling vision can also help guide decision-making and prioritise resources, which is critical for achieving long-term success.


Examples of Successful Leaders with Strong Personality Traits


The importance of personality traits in leadership is vital in the consumer goods and food and beverage industries in particular, where innovation, creativity and a consumer-centric approach are critical to success. In these industries, companies are constantly adapting to changing consumer trends and tastes. Leaders who are adaptable, creative, and customer-focused are more likely to succeed.

Whilst there are countless examples of successful leaders who have demonstrated the importance of personality traits in effective leadership. Here are just a few examples:


Indra Nooyi, Former CEO of PepsiCo

One example of this is PepsiCo CEO Indra Nooyi, who is widely regarded as one of the most successful and innovative leaders in the food and beverage industry. Nooyi, who stepped down from her role in 2018, was known for her focus on customer needs, her ability to anticipate and respond to industry trends, and her commitment to sustainability, health, and wellness, as well as her commitment to diversity and inclusion.

 

Under Nooyi's leadership, PepsiCo launched new products and brands, such as Gatorade and Quaker Oats, and expanded into new markets, such as China and India. Nooyi's approach to leadership was rooted in her personality traits, such as her strong emotional intelligence, her ability to build strong relationships with stakeholders, her commitment to ethical leadership and her ability to adapt her leadership style to suit the cultural and organisational context. Under her leadership, PepsiCo's revenue doubled, and the company's stock price increased by 78%.


Paul Polman, the former CEO of Unilever

Another example is Paul Polman, the former CEO of Unilever. Polman, who stepped down from his role in 2018, was known for his focus on sustainable business practices and his ability to drive growth while also reducing the company's environmental impact.


Polman's passion for sustainability, his ability to inspire and motivate his teams, and his commitment to transparency and integrity underpinned his leadership style and how he used his personality to drive positive business outcomes. Under Polman's leadership, Unilever launched its Sustainable Living Plan. Guided by Polman’s leadership, Unilever's Sustainable Living Plan has shown impressive results. According to the company's 2020 Sustainability Report, Unilever has:

  • Reduced greenhouse gas emissions from its operations by 62% since 2008, and is on track to meet its target of being carbon positive by 2030
  • Sourced 62% of its agricultural raw materials sustainably, and aims to achieve 100% by 2023
  • Helped over 1 billion people improve their health and hygiene through initiatives such as Lifebuoy soap's hand-washing campaigns
  • Achieved a 35% reduction in waste per consumer use since 2010, and is committed to ensuring that 100% of its plastic packaging is reusable, recyclable, or compostable by 2025.



Selecting Leaders Based on Personality Traits

So how can companies select leaders based on personality traits? 

One approach is to partner with an executive search firm and use personality assessments to evaluate candidates' personality traits and identify those that are best suited for the role.


Personality assessments can provide valuable insights into candidates' strengths and weaknesses, their leadership style, and their potential for growth and development. They can also help companies identify candidates who may not have the most experience but possess the right personality traits and potential for success in the role.


It's important to note, however, that personality assessments should not be used as the sole basis for selecting leaders. They should be used in combination with other factors, such as experience, skills, and values, to ensure that candidates are a good fit for the role and the company culture.


Personality traits are critical for effective business leadership. While experience and qualifications are important, they are not sufficient on their own to determine a candidate's potential for leadership success. Executives must prioritise personality traits such as emotional intelligence, resilience, empathy, adaptability, and vision when selecting their leaders. By doing so, they can build a strong leadership team that is equipped to navigate challenges, inspire their teams, and drive the organisation's success.


It's time to debunk the myth of the perfect candidate and focus on the traits that matter most for effective leadership. By doing so, executives can ensure that their organisations are led by individuals who are not only qualified but also possess the personality traits necessary to drive long-term success.

Executive introducing new leader as part of executive onboarding process
By John Elliott 09 Apr, 2024
The arrival of a new executive heralds a period of opportunity, transformation, and, inevitably, challenge. The process of integrating this new leader – onboarding – is a critical, often under-emphasised phase that can significantly influence the trajectory of both the individual's and the company's future. So why do so many organisations fail to get executive onboarding right? The High Stakes of Executive Onboarding The adage "well begun is half done" resonates profoundly in executive onboarding. Harvard Business Review reveals a startling statistic: as many as 40-50% of new executives fail within the first 18 months of their appointment. This failure rate is not just a personal setback for the executives; it represents a substantial cost to the company – often up to five times the executive's salary. The reasons for failure? Poor cultural fit, unclear expectations, and inadequate onboarding support top the list. But what makes the consumer goods industry particularly challenging for new executives? It's a dynamic sector where consumer preferences shift rapidly, supply chains are complex, and competition is intense. Here, more than anywhere else, an executive's ability to adapt and lead effectively from the outset is paramount. The Multifaceted Challenges in Onboarding The failure of many organisations in the consumer goods industry to effectively onboard new executives is multifaceted: 1. Tailored Onboarding Versus Standard Processes The provided text emphasises the necessity of a tailored onboarding process for executives, distinct from standard employee onboarding. This is particularly relevant in the consumer goods industry, where executives must navigate unique market dynamics, consumer trends, and complex supply chains in Australia. Tailoring the onboarding process to address these specific industry challenges ensures that executives can hit the ground running with a clear understanding of the landscape they will operate in. 2. The Role of a Dedicated Onboarding Team The concept of a dedicated project team for executive onboarding, as implemented by Palo Alto Networks, could be highly effective in the consumer goods sector. Such a team could focus on providing industry-specific insights, facilitating connections with key stakeholders, and ensuring that new executives understand the nuances of the Australian consumer market. This team would act as a bridge between the executive and the unique aspects of the Australian consumer goods landscape. 3. Engagement During the Notice Period In the consumer goods industry, where market trends and consumer preferences can shift rapidly, keeping executives engaged during their notice period is crucial. This period can be used to familiarise them with current market analyses, consumer behaviour trends, and ongoing projects. This proactive approach ensures that the executive is well-informed and ready to contribute from day one. 4. Cultural Orientation and Familiarity Building a strong cultural connection is vital in any industry but takes on added importance in consumer goods, which often relies on understanding and adapting to cultural nuances to succeed. Regular touchpoints that orient the new executive to the company's culture, values, and consumer-centric approach can help in crafting strategies that resonate with the Australian market. 5. Collaboration Among Various Teams The need for collaboration between HR, Reward, Performance, and Talent teams is pertinent in the consumer goods sector. This collaboration can ensure a unified approach to addressing the specific challenges and opportunities an executive might face in this dynamic industry. For instance, understanding the compensation frameworks and performance indicators specific to different departments within a consumer goods company can aid an executive in making more informed decisions. 6. 'Just-in-Time' Resources The idea of providing ‘just-in-time’ resources is particularly beneficial for executives in the fast-moving consumer goods sector. Given the rapid pace of change in consumer preferences and market trends, having access to real-time data and concise, relevant information can be invaluable. This approach allows executives to stay agile and make decisions based on the latest market insights. 7. Understanding of Performance Cycles In the consumer goods industry, understanding the timing and nuances of performance cycles is critical. This is especially true in a market like Australia, where seasonal trends and events can significantly impact consumer behaviour. The onboarding process should include education on these cycles, preparing executives to plan and execute strategies effectively in sync with these fluctuations. The Role of the Board in Facilitating Successful Onboarding The board of directors plays a pivotal role in the onboarding process. Their actions, or lack thereof, can set the tone for the new executive’s tenure. What should they be doing? Pre-Onboarding Engagement: The process starts before the executive's first day. Boards must ensure clear communication about the company's vision, challenges, and expectations. This early dialogue helps align the executive’s mindset with the company's strategic goals. Structured Onboarding Plan: Developing a comprehensive, customised onboarding plan is crucial. This should cover not just the operational aspects of the role but also the cultural and interpersonal dynamics of the organisation. Mentorship and Networking Support: Assigning a mentor from the board or senior leadership can accelerate the integration process. Additionally, facilitating introductions and networking opportunities within and outside the company is invaluable. Regular Check-Ins and Feedback: Ongoing support doesn’t end after the first week or month. Regular check-ins to provide and receive feedback ensure any issues are addressed promptly. Performance Metrics: Clear, early-established metrics for success help the new executive understand how their performance will be measured. Enhancing Executive Performance through Effective Onboarding The correlation between effective onboarding and enhanced executive performance is well-established. A study by McKinsey found that executives who had a successful onboarding experience were 1.9 times more likely to exceed performance expectations. Furthermore, these executives reported feeling more integrated into the company culture and more effective in their roles earlier than their peers who experienced less structured onboarding. Effective onboarding leads to better decision-making, faster strategy implementation, and a more cohesive leadership team. It builds a foundation of trust and understanding that is crucial in the high-stake, rapidly evolving consumer goods market. Onboarding as a Strategic Imperative Effective executive onboarding goes beyond mere orientation – it is a strategic process that lays the groundwork for long-term success. As we've seen in the consumer goods industry in Australia, a well-planned and executed onboarding process can be the difference between a flourishing leadership tenure and a costly misstep. In an era where the cost of failure is high and the speed of change is relentless, consumer goods companies must view executive onboarding not as a perfunctory checklist but as a fundamental building block of sustainable leadership and organisational success. Remember, your new executive's journey is a reflection of your organisation's commitment to leadership excellence. Invest in their onboarding, and you're investing in the future of your company.
two men are sitting at a table with a laptop and talking to each other .
By John Elliott 18 Mar, 2024
Explore the pivotal choice between internal talent acquisition and hiring via executive search firms in the food and beverage industry for optimal growth.
Share by: